Aircraft connectivity project Director
Quentin joined Air France in 1999 assuming different positions in commercial and marketing departments; he developed a strong expertise in revenue management & pricing, distribution and commercial policy.
With 5 years in the Cargo division, he prepared the IT system renewal project launch and therefore took the lead of the transformation program of Air France Cargo during three years.
In 2013, he was appointed VP Customer Experience on short haul for Air France in order to redesign the offer on the domestic market, including the pricing repositioning and digitalization of the ground experience; he also supported enthusiastically a customer centric enhancement program with flight attendants and airport teams within France.
Quentin is now in charge on the connectivity project on Air France single aisle fleet since January.